Shipping policy
Processing Time
Orders are typically processed within 1–3 business days, Monday through Friday. Once your order is packed and ready to go, you'll receive a confirmation email with your tracking information. Orders placed after 5:00 PM ET will be processed the following business day.
Estimated Delivery Time
After processing, please allow 6–12 business days for your order to arrive. Delivery times may vary depending on your location or any unexpected delays outside of our control.
Shipping Partners
We work with trusted U.S. carriers to make sure your package gets to you safely. These may include UPS, USPS, FedEx, or DHL Express. The carrier is selected automatically based on your location and delivery method.
Track Your Order
You can check your shipment status anytime by visiting our Track Your Order page. Just enter your order number or tracking number to see the latest updates.
Important Notes
Delivery windows are estimates and may be affected by weather, holidays, or other unforeseen circumstances. Business days refer to weekdays only and exclude weekends and national holidays.
Need Assistance?
If you have any questions about your order or delivery, reach out to us at support@clothivan.store — we're happy to help.